Mr. Robert opened the door and looked at the very young woman.  He raised a brow in that way a proper butler would do seeing what looked to be someone that did not seem to belong there.  He was very tall, about six foot so, and wore a proper black suit.  He was had dark hair, well what was left on either side of the bald head.  He was about 50 years looking.

Glancing around, he looked again at the young person.  "May I help you, Miss?"  He asks in a formal manner but not unkind.  Perhaps she was lost, he thought.