He observed her reaction, realizing that the loss had to be very fresh indeed - and that he should probably have shut up. "In bits and pieces..." he quickly tried to reassure her. He pressed his lips together nervously, because he was aware that he himself had turned the conversation in this direction, and that, given the fact that she was his maid, not his patient, it had been inappropriate of him. "When you have a moment to spare, it can be good to give yourself a chance to feel."