"He's a kindly man whenever you can get him to take notice of something. He's helped me carry laundry when I am struggling, patched up workers when they've hurt themselves, and never seems to have a harsh or unkind word to say." Betsy says as they enter the kitchen and the maid helps Ruth onto a chair at the servant's table. "Of course, that was on the rare occasions he left his study, which he only does once or twice a day."