Douglas heard the deep sadness in her tone and in her body language though she obviously strived to hide it from him.  He moved over to her and put a large hand at the curve of her shoulder in comfort.  "Lass, yu 'ave more than yu say going on 'ere.  Please, I dae nae know yu, but I 'ave a good ear tae 'ear.  Dae nae 'ave what ever it be on yur own shoulders."  He urged with genuine concern in his expression and tone.  A bit slurred and even more accented than before, but all the same, he was concerned about the young woman.